Skip to content

NOTICE: Some customers are affected by unexpected billing issues and invoice delays. Our team is actively working on a fix, and we’ll update affected customers directly as soon as it’s resolved. Thank you for your patience!

Other Billing Inquiries: To manage your billing and make payments, please log into your “My Account” page. If you don’t have an account yet, register now. For quick and secure payments, visit Make A Payment.

Unboxing Start TV

Here’s an overview to help you when unboxing Start TV. Here we review the equipment as well as instructions on how to get it set up.

Inside the box you will find

  • Documentation
    • Set top-box connection card
    • Start TV setup
    • Google account setup
    • Terms of service
  • Set-top box
  • 12 volt adapter
  • Ethernet cable
  • HDMI cable
  • Remote Control & batteries

Getting Start TV set up

Once you’ve unboxed your small (but mighty) set-top box, getting started is easy.

  1. Connect the set-top box to your power source with the power adapter but don’t power on the set-top box just yet.
  2. Connect the set-top box to your television or home theatre system with the included HDMI cable.
  3. If required, connect your set-top box to your modem or router with the included Ethernet cable (if you have Wi-Fi, you can skip this step).
  4. Install the remote batteries.
    • To keep your set-top box out of sight, be sure to switch the remote to Bluetooth functionality.

For a step-by-step guide on how to get your Start TV up and running, check out connecting your set-top box to your TV.

If you run into any trouble, please give us a call at 1 (888) 668-0001 or visit Start.ca. Our friendly Service Desk Agents are available 24/7.

| Channels

Start.ca Live Chat