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Understanding Your DSL Modem Lights

Knowing what each LED on your DSL modem indicates can help you identify a connection issue. In this Start.ca support video, Stacey from our service desk explains.

VoIP vs. Regular phone service

Considering the switch from a traditional landline telephone to VoIP telephone? Jacob from the Start.ca service does a quick comparison of the two.

Why you Should Use a Separate Modem and Router

Keith from the Start.ca service explains the advantages of using a separate modem and a separate router to get the best from your home network.

Powerline Network Adapters / PLC Adapters

If you need to extend your home network, consider using powerline network adapters that use of your home’s existing internal electrical wiring. Keith from the Start.ca service desk explains.

How to Change Your Email Password

Changing your Start.ca email password is quick, and simple. Stacey from our service desk shows you how to do it in just a few easy steps.

How to Switch your Internet to Start.ca

Thinking of switching your internet provider? Stacey from the Start.ca Service Desk is here to show you how easy it is, and how we can help.

Cable Modem Unboxing and Setup

Join Stacey from the Start.ca service for a look at what you’ve received (or will receive) as a new Start.ca cable internet customer.

How to Set Up your Start.ca Email Address on your Phone

Need help setting up email on your mobile device? Join Michelle from the Start.ca service desk as she takes you through each step (with easy to follow screenshots).

Payment options for our Customers

At Start.ca we offer a number of different payment methods. Michelle from our service desk talks about the options our customers have.

How to Change your Portal Password

Changing your Start.ca portal password is a simple and quick thing to do. Michelle from the Start.ca service desk explains.

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