How to Set Up Automatic Payments on the Portal

Scrambling to pay your bill last minute? With automated payments, you can set it and forget it! Learn how to set it up online today!

Need invoices for tax time or record-keeping? Watch our support video to see how you can easily access and download them through our “My Account” Portal.

Registering your account on the “My Account” Portal is quick and easy. Watch our support video to get started online now!

Not sure if your Start TV set-top box needs a software update? Our amazing Customer Experience Group Expert, Daven, is here to take you through the steps of installing new updates and how to uninstall them.

Experiencing slow internet? Taking a free, online speed test can provide you (and us) a lot of helpful information. Keith, from the Start.ca service desk explains.

“Have you tried turning it off and on again?” – Why do we say that? Because. It. Works… And here’s Jacob from the Start.ca service desk to explain why.

Slow internet? The fix might be easier than you think. Keith, from the Start.ca service desk goes over some of the things you can check right away.

Understanding what each LED on your cable modem does can help you diagnose internet connection issues. Michelle, from the Start.ca service desk explains!

Securing your router (and WiFi access) are critical steps when configuring your network. Jacob, from the Start.ca service desk shows you how.

In this support video, Stacey from the Start.ca service desk explains the role a router plays in getting your devices connected to the internet.