Quick Links

Our support team may point you to these handy links to save some time typing while trouble-shooting.

Support Links

• Start a remote control session
• Start a speed test
• StartCARE for IOS
• StartCARE for Android

Start TV

• Set-top box user manual (IPBS9510 UHD-IPTV)
• PIN login
• Browser login

Router Links

• Router login (Type 0; D-Link, TP-Link, Netgear) – 192.168.0.1
• Router login (Type 1; Linksys, Asus, SmartRG) – 192.168.1.1
• Router login (Type 2; Belkin) – 192.168.2.1
• Mercku router login
• Modem login

Firmware Downloads

• SmartRG 360N 2.5.0.14 Firmware
• SmartRG 501 2.6.1.3 Firmware
• SmartRG SR505N 2.6.2.5 Firmware
• SmartRG SR506N 2.6.2.5 Firmware
• Grandstream HT701 1.0.8.2 1-port ATA Firmware
• Grandstream HT702 1.0.8.2 2-port ATA Firmware
• Grandstream HT801 1.0.3.2 1-port ATA Firmware
• Grandstream HT802 1.0.3.2 2-port ATA Firmware

Default Configuration Files

• SmartRG SR10 2.4.2.9 ADSL Configuration
• SmartRG 360N 2.5.0.14 ADSL Configuration
• SmartRG 501 2.6.1.3 ADSL/VDSL Configuration