To proactively protect our staff and our customers in response to COVID-19, our retail space will be closed until further notice. If you need assistance or would like to ask about our services, our Customer Experience Group is here for you 24/7. Wait times may be a little longer than usual but we promise we will get to you as soon as possible. Thank you for your patience during these challenging times.

See what's new

Start.ca Partners with Area Companies to Unveil New Installations at London International Airport

We're thrilled to unveil our new larger than life living wall and loading bridge artwork, which can be seen and enjoyed at the London International Airport.

Amazon Fire TV with Start.ca

You can now enjoy Start TV directly on your Amazon Fire TV Device. You’ll still need at least one set-top box, but now you can watch Start TV on multiple TVs using your Amazon Fire TV hardware.

The Start.ca Fibre Construction Process

What does it take to build a revolutionary new network of fibre internet infrastructure in London ? Here's what you can expect during an underground fibre-to-the-home-build with Start.ca.

We care what you think – Net Promoter Score

Start.ca launches a new program to better understand our customers and improve their customer experience.

Start.ca’s community involvement from the sales perspective

Londoners not only love supporting local businesses and the community, they also share a unique sense of pride in their city. To understand my perspective about Start.ca, I want to give you little background on myself.

What is Fibre Internet?

Fibre is a new internet technology that can offer faster speeds than anything else that came before it! But what is fibre? What other benefits does it offer? And why it is the best internet technology out there?

IPTV – Legal or Illegal?

Regulated IPTV services like StartTV, adhere to broadcasting laws, are completely legal but that's not always the case...

Why London businesses are going local for internet

For business owners, we understand that great local customer service alone isn’t enough when it comes to selecting an internet provider. At the end of the day, your business needs fast speeds, reliable connectivity, room to scale and grow, and additional advanced services available.

A COVID-19 Update from Start.ca

In our first ever socially distant episode of Start Talk, we discuss how Start.ca has been affected by COVID-19

What companies are looking for in a new hire

Are you looking for a new job? We understand that can be a stressful time and we want to help. So we’ve turned to our hiring gurus here at Start.ca who have put together a blog post that outlines what companies (like ours) look for when hiring.

Start.ca adopts flexible work environment in wake of pandemic

Start.ca is paving the way for work/life balance in the professional field with our new flexible work initiative. This isn’t about transforming to a “Work From Home Company” where we don’t see each other but realizing work can be done at both home and at the office.

Why doesn't Start.ca price match?

At Start.ca, the price you pay is the price your neighbour pays for the same service. No haggling. No time-limited promotional pricing. In other words, no pressure.

Start Talk Ep. 18 - What is a Mesh Router?

In this episode of Start Talk we will discuss what a mesh router is and how it's different from a modem. Pete and Sarah will give you exclusive information on what a Mercku system is and why you would need it.

The Start.ca Story

From humble beginnings in a spare bedroom to pioneering fibre internet in London. This is the story of Start.ca.

Start Talk Ep. 17 - Start TV, CRTC, Hardware and Public WiFi

In this episode of Start Talk we cover all the updates you've been looking for! Pete and Sarah will update you on Start TV, CRTC pricing decision, when you should upgrade your internet hardware, and the risks of using Public WiFi.

Modem Makeover

DIY tips to keep the tech you love hidden in plain sight

What Community Means to Me by Janet Smith

As we prepare for the upcoming Continental Cup, of which we are the Community and Stage Sponsors for, I stopped to reflect on what these sponsorship's really mean.

Start.ca Presents London Comic Con 2019

All your London Comic Con 2019 recap information here! Right from the doors opening to closing remarks!

London Knights player surprise practice

We invited a local, London Atom MD hockey team to hockey practice at Budweiser Gardens... and we had a little surprise up our sleeves.

The GREEN Program with Start.ca

Start.ca has partnered with the Upper Thames River Conservation Authority to help teach kids about the environment.

The Trews Rock the Lunchroom at Start.ca

The Trews preforming an exclusive acoustic set LIVE at Start.ca’s Lunchroom.

More speed upgrades, and lower prices!

More Start.ca internet plans are getting even better, with prices going down and speeds going up!

Lower prices, faster speeds!

Start.ca to offer improved internet prices and speeds following critical CRTC decision.

Start Talk Ep.16 - Putting Darryl to the Test

Start.ca co-founder Darryl Olthoff is back in the Start Talk hot seat, and we put him to the test to see if he can name all of the company's core values.

Happy #NationalSelfieDay!

We're using #NationalSelfieDay to show what happens inside (and outside) the halls of Start.ca!

Get the 411 on keeping your kids safe on the internet

Just like the real world, the Internet is a big place and it can be easy for kids to get into trouble. With the approach of Christmas, more kids will...

“Inspire” Breakfast by Start.ca

“Inspire” Breakfast by Start.ca

Did you get a suspicious call from your "ISP"?

Did you receive a suspicious sounding phone call from "your internet service provider?". Here's some advice on what to listen for, and what to do about it.

Start Talk Ep.15 - Let's meet Darryl Olthoff!

This week we had someone brand new in the Start Talk hot seat. Please welcome Start.ca co-founder, Darryl Olthoff!

Start.ca proud to be a part of 2019 Juno Awards

The biggest names in Canadian music were in London this weekend for the 2019 JUNO Awards, and guess what – Start.ca was part of the fun!

PIN code security is here

Keeping your Start.ca account secure is extremely important to us, so as of March 1st, 2019 we're implementing a PIN code system to help prevent potential security issues.

Start Talk Ep.14 - New Start TV feature now available

It's episode 14 of Start Talk, and Sarah and Pete are talking about a new Start TV feature, faster upload speeds and more!

Start Talk Ep.13 - Start TV is here!

Start TV is here, and now that it's been available for a couple weeks we thought we'd answer some of the questions that are being asked the most about this brand new service.

Rock the Park has a new name!

Start.ca Rocks the Park is taking over in 2019.

Start Talk Ep.12 - Our Biggest Start TV Update Yet!

Will Start TV have a PVR option? What channels and packages (and theme packs) will be offered? Plus, what it looks like, and more!

Start Talk Ep. 11 - Start TV Availability, Gigabit Speeds, and Start.ca Culture!

It's a brand new Start Talk. On this episode? Sarah and Pete discuss where you'll be able to get our upcoming IPTV service Start TV. They also run head-on into the realm of rising internet speeds, talk Start Culture and more.

Start.ca Presents Rock the Park 2018

Putting the Rock in Rock the Park

Start Talk Ep. 10 - Big Start TV update, GDPR, a new host and more!

It's a brand new Start Talk, featuring our brand new host, Sarah! On this episode? Sarah and Pete discuss the challenges of starting an ISP, the GDPR and a humongous update on Start TV (our upcoming IPTV service).

Start Talk 9: IoT, frozen streams and more.

On this edition of Start Talk, Start.ca CEO Peter Rocca is talking "Internet o' Things" and the impact it has (or doesn't) on internet infrastructure, plus he and Aaron sort through the buffering stuff of streaming.

Start Talk 8: Does Start.ca throttle plus a big Start TV update

Does Start.ca throttle customers? CEO Peter Rocca answers that question, plus provides a huge update on Start TV.

Reducing your tech carbon foot print this Earth Day

There's a lot you can do to reduce your impact on the environment, including when it comes to technology.

Start Talk 7: FairPlay Canada, animal control and unlimited internet

Aaron and Pete are back for Start Talk episode 7, where they talk about the FairPlay Canada proposal, animal control and whether Start's unlimited internet is truly unlimited.

Start Talk 6: Our move, net neutrality, FTTH and Start TV

Joining Aaron for Start Talk episode 5 is the director of our Service Desk, Al Uniac! Al and Aaron talk about customer experience, and what that means here at Start.ca.

International Women's Day 2018

This year International Women’s Day urges everyone to #PressforProgress

Start.ca London Sports Celebrity Dinner

They shoot... they score! TVCC the real winners at a night full of trailblazers and future stars

Start.ca moves to 700 York Street

As of January 8, Start.ca has moved into its new (temporary) headquarters at 700 York Street in London.

Start.ca presents New Year's Eve in the Park

Frozen family fun caps off a year of #Canada150 events, at Start.ca New Year’s Eve in the Park

Start Talk 5: Customer experience edition

Joining Aaron for Start Talk episode 5 is the director of our Service Desk, Al Uniac! Al and Aaron talk about customer experience, and what that means here at Start.ca.

Using technology to keep Remembrance Day close

Each year the iconic conflicts that help define Remembrance Day move just a bit further away. Someone will note how few faces remain. But the stories of what they did are unchanged. How do we ensure those live on?

Start Talk 4: More about Start TV

Aaron and Pete are back to answer your questions about Start TV, fibre internet and what happens when an installation doesn't go exactly as planned.

Where do you want service?

Type in your address to find out what services are available there.

Are you an existing customer?

Where do you want service?

Type in your address to find out what services are available there.

Start.ca Live Chat